Are you a manufacturer?
Yes
No
Does your IT provider include your CNCs, PLCs, or other shop floor systems in their protection plan or just the office PCs and servers?
Yes, it includes both shop floor, office, and IT systems
No, it only covers office and IT systems
We don’t have a protection plan
Can any service tech, vendor, or employee plug into your shop floor systems — or is access locked down?
Anyone can plug in — vendors, employees, or service techs.
We’ve got rules on paper, but they’re not always followed.
Access is tightly controlled and monitored.
When production stops unexpectedly, what plan do you follow to get systems back online?
No plan, we just scramble when something breaks.
We’ve got a plan for office IT, but not the shop floor.
We’ve got a plan, but it hasn’t been tested in real downtime.
We have a tested plan that covers both IT and shop floor systems.
When something goes wrong on the shop floor, how do you know if it’s the network or the machine?
We don’t monitor our shop floor network; we only know something’s wrong when production stops.
We monitor for compliance checkboxes, but it doesn’t help us prevent downtime.
We actively monitor for issues that could cause downtime or security problems.
When outside vendors connect remotely or with laptops or USBs to your CNCs or PLCs, how do you keep that from causing downtime?
We don’t really control what vendors or service techs connect or plug in.
We have some rules for vendors, mostly for compliance paperwork but not enforced.
We tightly control and monitor vendor access to shop floor systems.
If a service tech or operator plugged in the wrong USB, would they know what to do?
We don’t train employees — most wouldn’t know what to do if something looked suspicious.
We give office staff some annual training, but shop floor operators usually don’t get it.
All employees, including shop operators, get regular training throughout the year.
If a cyberattack caused downtime on your shop floor, would your insurance cover the losses?
Yes
No
I don't know
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